Account Manager (Real Estate)

Company description

Kaaja is the first digital real estate company in Italy that allows you to buy and sell properties through private online auctions.

Kaaja's mission is to simplify the buying and selling process thanks to technology and qualified real estate agents.

What are we looking for in our team?

  • Maximum attention to every detail in our customers experience
  • High professionalism to always make a difference with competence, transparency and efficiency
  • Teamwork and constant commitment to improve themselves and those around them
  • Agile and data driven approach to improve our services with innovative solutions
  • Positive and open mind attitude without any discrimination 

Responsibilities - what you will do

  • Manage the onboarding process for all new properties

  • Collate all properties documentation from suppliers and agents, identifying timely and proactively any gap

  • Responsible for all properties contents on site and on portals, ensuring data accuracy and completeness before launch

  • Responsible for all agents documentation (like brochures, planimetries, property specific, market data)

  • Work closely with marketing team to enhance marketing contents in listings (including SEO where applicable)

  • Partner with customer care, sales and real estate agents (internal and external) to effectively engage and nurture customers with the appropriate information

Experience - what we are looking for

  • 2-3 Years of experience in operations - specifically for real estate
  • Track record in establishing and following best in class real estate onboarding procedures

  • Good knowledge of the house sales process, including actors involved and documentation required

  • Critical thinking and problem solving attitude to satisfy customer needs

  • Demonstrated good communication, organization and project planning skills
  • Good professional English

Reason to join us - what we offer

  • Key role in a dynamic and energetic team with enormous potential
  • Growth opportunity
  • Autonomy supported by results
  • Immediate start
  • Salary level according to seniority

Location: Milan

If you want to know more about Kaaja, read our press review (currently in Italian only).

Lun-Ven 9-18 | Sab-Dom 10-14